To return products for a refund, please contact our Customer Experience Team at hello@comvita.com within seven days of receipt of your products to discuss your options. Please note that returned products need to be unopened and in their original condition, with the packing slip enclosed.

Once we have received notification from our warehouse that the products have been received and are in their original and resalable condition, we can then process your refund, less a 20% restocking fee. Refunds are paid via the same method as original purchase.

For more questions, you can contact us or visit FAQs for more information on orders and shipping.